Free shipping across the US · Art prints, canvas and framed art · Made to order · Damaged or misprinted? Free reprint within 30 days · Join the list and a piece for your phone is on us · Free shipping across the US · Art prints, canvas and framed art · Made to order · Damaged or misprinted? Free reprint within 30 days · Join the list and a piece for your phone is on us · Free shipping across the US · Art prints, canvas and framed art · Made to order · Damaged or misprinted? Free reprint within 30 days · Join the list and a piece for your phone is on us ·
Contact
One inbox, real people, and an answer within one business day.
BASSEM.ART · CONTACT
Write to us
One inbox, real people, and an answer within one business day.
01 · Questions welcome
Get in touch
Whether it is a question about an order, a size you are unsure of, how a piece might sit in your room, or help choosing a gift, write to us. Every message lands in the same inbox and is read by a person who knows the work.
If it is about an order, add the order number from your confirmation email and we can answer faster. If it is about size, tell us the width of the wall, what stands below it, and roughly where you will see it from, and we will suggest a size. Buying for someone else? Tell us a little about their home and we will suggest a few pieces.
02 · Write to us
Send us a message
It reaches support@bassem.art directly. No ticket numbers, no bots.
Look once. Then live with it
Made to order on archival paper
04 · Other ways to reach us
Other ways to reach us
support@bassem.art
Email us any time. We answer every message within one business day, usually much sooner. Replies come from a person, never a bot.
Reply time
Within one business day
Write any time, from any time zone. A reply usually comes the same day, and always within one business day, Monday to Friday.
Company
Integrated Success Initiative LLC
San Diego, California, USA. Card charges appear as BASSEM.ART. Bassem.art is an independent store.
support@bassem.art
ISIC, LLC
DBA: Bassem.art
San Diego, CA 92124, USA
05 · Before you write
Quick answers
01
Where is my order?
Every print is made after you order it, then shipped free with a tracking link sent by email. See the shipping policy for production and delivery times.
02
Damaged or misprinted?
Email us within 30 days of delivery with your order number and a photo, and we reprint it free or refund you in full, your choice. No need to send anything back. See returns and refunds.
03
Which size should I choose?
A simple guide: over a sofa or a bed, choose a piece about two thirds of the furniture’s width. On a wall of its own, go larger than feels safe. Unsure? Write to us with the wall’s width and we will suggest one. More in the FAQ.
Art to live with
